Privacy and trust

Privacy Policy for Rai & Singh Ascend

Your trust is our foundation. This policy explains how Rai & Singh Ascend collects, uses, stores, and protects information when you visit our website or contact our Singapore consulting team.

PDPA 2012

Our data protection standard

We do not sell personal data. We only use information for clear business purposes.

Effective 1 January 2025 Singapore Ask a privacy question

01 / Clear by design

Our commitment

Rai & Singh Ascend follows Singapore's Personal Data Protection Act 2012 (PDPA). We collect only information that helps us respond to an enquiry, provide consulting support, or understand how this website is used.

We explain the reason before or when we collect information. You can contact us if you want to understand a specific use.

02 / What comes in

Information we collect

The information depends on how you use the site. We keep the request relevant.

Information you provide

This can include your name, work email, phone number, organisation, project details, and the message you send through an enquiry form.

Information collected by the site

We may receive browser type, device details, approximate location, pages viewed, referral source, and visit timing through cookies or analytics tools.

Please avoid sending passwords, payment card details, or other sensitive information through a website enquiry.

03 / Why we use it

How we use information

Respond to enquiries

We use contact details to reply, clarify your needs, arrange a conversation, and share information about a relevant service.

Improve the website

Usage data helps us find unclear pages, fix technical issues, and make the site easier to use.

Protect our operations

We may use information to prevent misuse, investigate security events, and keep our systems working properly.

Send relevant updates

We contact you about a request or an agreed business discussion. You can ask us to stop at any time.

04 / Who handles it

Sharing and storage

We do not sell or rent personal data. We share information only when a clear business or legal reason requires it.

Recipient Reason Control
Website and hosting providers Keep pages, forms, and security services operating. Contractual confidentiality and access limits.
Analytics providers Show aggregate website activity and technical trends. Cookie controls and limited data settings.
Authorities or professional advisers Meet a legal duty or protect rights and property. Disclosure is limited to what is required.

Information may be processed on secure systems outside Singapore when a service provider operates there. We take reasonable steps to keep protection comparable to PDPA requirements.

05 / Small files

Cookies and analytics

Cookies are small text files stored by your browser. Some are needed for page functions. Others help us understand visits in aggregate.

You can block or remove cookies through your browser settings. Some site features may behave differently after you change those settings.

Your browser gives you control over cookie storage. Analytics information is reviewed in summary form where practical.

06 / Your choices

Your rights under the PDPA

You may ask us to explain how we handle your personal data. Some requests are subject to legal limits and identity checks.

  • Request access to personal data we hold about you.
  • Ask us to correct inaccurate or incomplete information.
  • Withdraw consent where consent is the basis for processing.
  • Ask about retention, use, or disclosure of your information.

We may need to verify your identity before responding. We aim to reply within a reasonable period and will explain if more time is needed.

07 / Talk to us

Review our practices

For a data protection question, access request, correction request, or concern about this policy, contact Rai & Singh Ascend.

Email [email protected]
Postal address 15 Wilmonar Avenue, Singapore 588407

We may update this policy when our services, technology, or legal obligations change. The latest version will appear on this page.